New Access

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NewAccess is a Beyondblue developed program, delivered by Bolton Clarke and North Coast Primary Health Network, that supports people experiencing day to day life stresses, worries and mild to moderate levels of anxiety and depression. The primary aim of NewAccess is to help people to learn effective self-management strategies to better manage symptoms of low mood and anxiety and thus improve their quality of life.

What it entails:

Six coaching sessions with a NewAccess Coach, who will work with participants to develop a program tailored to their individual needs
Coaches are specifically trained and experienced using Cognitive Behaviour Therapy (CBT) method
Availability to see a NewAccess Coach within 1-2 weeks
Service is confidential and convenient – consultations can be face-to-face, by phone, or Skype® service
Coaches have a high success rate* with their clients 69.29%

Who is eligible? Anyone over 12 years of age living on the North Coast who is experiencing mild to moderate anxiety and depression, who is not already accessing another Mental Health Professional (to avoid confusing treatments). You do not need a GP referral or Medicare card.

Location: Mullumbimby Neighbourhood Centre on Fridays 9am-4pm. We also offer phone and Skype appointments for people living on the North Coast on other weekdays.

Cost: FREE

How to refer? To book an appointment please contact the NewAccess Intake Officer on 1800 010 630 or via email during business hours.

You can also find additional information and videos about the program here:

*Of the1,107 clients who were classified with either moderate or worse depression, moderate or worse anxiety, or both moderate (or worse), anxiety and moderate (or worse) depression, 69.29% had mild or better scores on both anxiety and depression at discharge.
Cromarty, P, Drummond, A., Francis, T., Watson, J. & Battersby, M. (2016). NewAccess for depression and anxiety: adapting the UK Improving Access to Psychological Therapies Program across Australia. Australasian Psychiatry. 24[5], 489-492.

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