Protect your Videos and Photographs

Important Information:
If you have photos or video footage of your property damage from the floods that you are using to apply for grants, do not post them or share online or with ANYONE. People are stealing videos and photos from the internet and using them to apply for money. The fraud squad is investigating and if it’s your property your application could be refused as the photos could have already been used for a grant. Going directly to any Service NSW office and giving them the footage with your application is a safe way to do submit grant information. Do NOT post on any online social networks or video hosting sites.

It is unfortunate that some people seek to capitalise on suffering and are stealing personal and business identities to claim grants. Please be diligent and protect your photos and videos.


There has been a marked increase in mobile phone, email and computer scams. If you receive suspicious texts or emails, delete them and contact the agency direct. Be it Mygov or your insurance provider or even one of your family numbers saying the phone fell down the toilet. Never answer directly from the text or email and never give your personal or financial details.
Contact Scamwatch for the latest scam details.